Last Updated: November 21, 2022
My Big Fat Greek Travel (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mybigfatgreektravel.com (the “Site”), engage with our services, or opt in to receive SMS/MMS communications.
By accessing the Site, using our services, or opting in to communications, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Name
Email address
Phone number
Billing and payment details
Travel preferences
Identifiable profile information you voluntarily submit
1.2 Automatically Collected Information
When you visit the Site, we may automatically collect:
IP address
Browser type
Device identifiers
Operating system
Pages you visit
Cookies and tracking technologies
1.3 SMS/MMS Information (A2P Compliance)
If you opt in to receive messages from us, we may collect:
Your mobile phone number
Message history
Delivery/read information
User interaction with messaging
We will never sell your mobile phone number or share it with third parties for marketing purposes.
2. How We Use Your Information
We use your information to:
Provide travel planning and concierge services
Process payments and bookings
Communicate updates, confirmations, and support
Improve the Site and user experience
Provide customer service
Send marketing messages only after obtaining explicit opt-in consent
Maintain A2P messaging compliance
3. SMS/MMS A2P Messaging Compliance
By opting in to receive SMS/MMS text messages from us, you agree to the following:
Message frequency may vary
Standard message and data rates may apply
You may opt out at any time by texting STOP
You may request help by texting HELP
We will not share your SMS consent or mobile number with third parties
Opt-in consent is collected through approved channels (web forms, checkboxes, keywords, or written consent)
We strictly adhere to TCPA, CTIA, and applicable carrier guidelines.
4. How We Share Your Information
We may share information with:
Payment processors
Travel suppliers (e.g., airlines, hotels, tour operators)
Service partners assisting our operations
Legal authorities when required by law
Marketing platforms strictly for internal communication purposes
We do not sell personal information.
5. Cookies & Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
Track engagement
Improve performance
Personalize content
You can adjust cookie settings in your browser at any time.
6. Data Security
We take reasonable measures to secure your data, including:
Encryption
Secure servers
Restricted access protocols
However, no method of electronic transmission is 100% secure.
7. Your Privacy Rights
Depending on your jurisdiction, you may request:
Access to your data
Correction of inaccurate information
Deletion of data
Opt-out of marketing communications
To make a request, email:
8. Third-Party Links
Our Site may link to external sites we do not control. This Policy does not cover those sites.
9. Children’s Privacy
We do not knowingly collect information from individuals under 13.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
11. Contact Us
For questions regarding this Privacy Policy, contact:
info@mybigfatgreektravel.com